The AUSubaru.com.au Forums

I want to say a public thanks to Frog for helping me out heaps this last week. As most of you would know he is the parts manager for a Subaru dealer.
when i was looking for the parts to repair the head gaskets on my ej25 i asked him if he would help me out. He has and was also able to provide me with a better than trade discount for the parts i required. I have a trade card so was getting ok prices else where. in the end i got OEM parts from frog for only a little more than i could have got non genuine parts from Auto one or the like.
I'm sure some of you get your OEM parts from some amazing sources and at very good prices but seeing as how i don't have your contacts i was pleased to experiance how this forum can support me with my car.

THANKS FROG:-D

BIG thanks from me too

hes always helped out with part numbers and is always very helpfull

if only all subaru dealers were like him

cheers mate

haha I didn't know this...
I probably shouldn't either, Frog will now get bombarded with my questions

Its good to hear the connection to this site can help people out so easily!

noooo im not the manager guys !!!!!
but bring it on

ive learnt more here than anywhere else guys

email is [email protected]

we do mazda and hyundai also for all you rotary nuts

I try to pump the guy up and he rejects me. Frog you now miss out on the pay rise as well. bugga

thanks matt lol

madmat wrote:I want to say a public thanks to Frog for helping me out heaps this last week. As most of you would know he is the parts manager for a Subaru dealer.
when i was looking for the parts to repair the head gaskets on my ej25 i asked him if he would help me out. He has and was also able to provide me with a better than trade discount for the parts i required. I have a trade card so was getting ok prices else where. in the end i got OEM parts from frog for only a little more than i could have got non genuine parts from Auto one or the like.
I'm sure some of you get your subaru OEM parts from some amazing sources and at very good prices but seeing as how i don't have your contacts i was pleased to experiance how this forum can support me with my car.

THANKS FROG:-D

FROG wrote:thanks matt lol

Hey dude! Better late than never i wanna say thank you too for that link that's attach on your signature i really put an effort to register here just to say thanks LOL. i am really having time looking for subaru oem parts until i landed on this thread.

Promotion to the stressful job coming up maybe?

Something I might add on OEM headgaskets - found out at least the EA82 gaskets do not require retension - hell of a labour saving if you believe it, or great satisfaction finding them as tight as specs.

Believe EJ OEM headgaskets also the same

madmat wrote:
I'm sure some of you get your OEM parts from some amazing sources and at very good prices.

THANKS FROG:-D

We also have a great source for our OEM requirements. The place we get them from is FROG. LOL. Major thanks from us as well, for all the assist.

I would also like to add my compliments to FROG the man. He is knowledgable and patient to say the least;)
BTW Andy the wagon is running sweet again, Thankyou:D. Nothing like genuine parts and excellence in workmanship to keep your scooby doo going strong.

Andy does a bloody awesome job and his side kick Darren damn good too!

Story from today, had to get a hose for my ute and always just transfer the money to their account, this time i need it ASAP as i can't have the ute off the road at the moment. Instead of waiting for the money to come through, they sent it today and told me they trust me for the money! (I do buy alot of genuine parts for my fleet of subaru and other friends, etc)

Not to mention that they had in stock!! Subaru Townsville no longer even keep Oil Filters in stock!!! Everything is order up and take$s weeks sometimes months of constant phone calls!!! One call or email with Andy and you know it is on the way, and if there is any drama's he will let you know ASAP!!!

Top job mate!! Your worth your weight in gold! And get well soon too!!!

Yep... I've got to add my thanks for FROG and his spare parts service! It was prompt even during the floods we had in August - the best parts joint I know of when remotely located!! The guys in lakes are hopeless, I'm not sure they'd know what a car is!

I'm starting to think about a set of front drive shafts FROG, just need to know the postage but will contact you later when required

Cheers

Bennie

I also need to add a thanks to Mr "FROG" here, particularly when he got something new from Subaru for me that was previously "unavailable".

Aw come on guys I'm just doing my job
Been talking to Ralph on the big white telephone all week
Back Monday

I have a question, how do I find the numbers for a certain parts? I mean the workshop manual only has some generic term for it, no part numbers

FROG wrote:Aw come on guys I'm just doing my job

Hey Andy,

For you it might be you just doing your job. To us and i would say a lot of other people, it is above and beyond what most customers are used to. The time i send you an email and the time you take to get back with a price , is the same time it takes to get served , and with you i dont have to waste fuel and be , most of the time i can see the item and am 6 feet from the part i wont and get told they dont have any in stock. So from us here anyway, i say you deserve all the thanks.

Many thanks

Rick

Silverbullet wrote:I have a question, how do I find the numbers for a certain parts? I mean the workshop manual only has some generic term for it, no part numbers

I have a parts programme to help me
Or for the old stuff I have books, so you need the book which are hard to come by I have heard

Note: this is why you will always be pressed to supply a vin number as it will filter out most of the incorrect part numbers
Gets even more interesting with imports and "Frankenbuilds"
Moral here is grab the vin off all your donor vehicles- makes my job easier