Be Aware ( Dont fall victim )
Posted: Wed Sep 21, 2011 9:14 pm
2 weeks ago i had my Brumby gearstick slop in for repair, i took it to a Wrecker in Para Hills to have them do the job ( as i had little knowledge of the procedure ) , i was quoted $125 to do the job.
On the morning in question that i delivered the car , they took my ute around the back of the premisis, whilst i was told i could not access the rear to watch the job.
30 minutes later they brought the car back around the front for me , and although i could feel a change in the slop , it was still pretty dismal and sloppy. But i wasnt to know any different as this is my first Subaru.
Anyway, had it up on a hoist today and low and behold their is NO NEW parts , bushes or materials in the selector , the only noticable change is the selector " Knuckle " pivot point has had the bolt tightened to all buggary ( so much so it no longer resembles the " C " shape!!!!
These so called " Experts" charged me $125 for a monkey to tighten the 12 mm bolt, and happily took my hard earned money!
I did in fact contact them to discuss the problem ( to give them a chance Before i exposed them ) and was told , "you paid for a service and thats what you got ".... No sorry, or , we'd be happy to refund some of the money, or, allow us to fix the problem.....
I am writing this as it is bad practice, for Business's to blatenly treat people this way with such disrespect, and if i can stop another unsuspecting victim, from being treated like this , then im happy!
im sure some of you have bought parts from this place, and no doubt you were happy with the outcome, but have you actually had anything fixed ( or what they deem fixed ) ? I relly dont care , if this place is your mate, your uncle, your father, or next door neighbour, Ripping off people is not on !
So now they can REAP what the SEW!!!!!!!
On the morning in question that i delivered the car , they took my ute around the back of the premisis, whilst i was told i could not access the rear to watch the job.
30 minutes later they brought the car back around the front for me , and although i could feel a change in the slop , it was still pretty dismal and sloppy. But i wasnt to know any different as this is my first Subaru.
Anyway, had it up on a hoist today and low and behold their is NO NEW parts , bushes or materials in the selector , the only noticable change is the selector " Knuckle " pivot point has had the bolt tightened to all buggary ( so much so it no longer resembles the " C " shape!!!!
These so called " Experts" charged me $125 for a monkey to tighten the 12 mm bolt, and happily took my hard earned money!
I did in fact contact them to discuss the problem ( to give them a chance Before i exposed them ) and was told , "you paid for a service and thats what you got ".... No sorry, or , we'd be happy to refund some of the money, or, allow us to fix the problem.....
I am writing this as it is bad practice, for Business's to blatenly treat people this way with such disrespect, and if i can stop another unsuspecting victim, from being treated like this , then im happy!
im sure some of you have bought parts from this place, and no doubt you were happy with the outcome, but have you actually had anything fixed ( or what they deem fixed ) ? I relly dont care , if this place is your mate, your uncle, your father, or next door neighbour, Ripping off people is not on !
So now they can REAP what the SEW!!!!!!!
makes me think twice about getting the welch plugs in my wagon done there 
thinking flat six in a brumby!
