The AUSubaru.com.au Forums

Posted: **Thu Nov 28, 2013 5:28 pm**

FROGs bits customer satisfaction survey.

Been thinking FROG should have a customer service satisfaction survey rating just like ebay has. May need some help building it up as forgot how ebay looks.

Dispatch response

description accuracy

communications

postage costs

then, maybe a warning such as past performances may not reflect future service

Posted: **Thu Nov 28, 2013 5:29 pm**

There is a flaw in it all already - someone has restricted the use of images, and that includes smilies - to just eight !

Posted: **Thu Nov 28, 2013 5:30 pm**

ever seen a frog piss itself laughing? :-

Posted: **Thu Nov 28, 2013 6:31 pm**

Haha great work!! I'm a very satisfied previous customer also.

Posted: **Thu Nov 28, 2013 8:31 pm**

FROG already has 100 % POSITIVE FEEDBACK.
Is also a PLATINUM POWER SELLER!!!!!
& also gone above & beyond the call of duty to keep me on the road.!!
FIVE STARS all the way.

Posted: **Fri Nov 29, 2013 7:58 am**

steptoe wrote:ever seen a frog piss itself laughing? :-

Come to my office now and you will see that !

Jonno has the longest wait for a part to be sent in history

Posted: **Fri Nov 29, 2013 1:00 pm**

Yeah, and it is in Grayland US, runner up is in Griffith NSW !!

Posted: **Fri Nov 29, 2013 3:03 pm**

"FIVE STARS all the way"

Given it's Subaru, it should be SIX stars.

Another happy customer here.

Posted: **Fri Nov 29, 2013 3:40 pm**

Yeah, good suggestion Dean - gives the FROG some "room for improvement"

I guess we can ditch the ebay style of category due to Vbulletin limitations put on us.And if we make people use the emoticons , sounds like hard work for the reviewer

Just playing with this idea ..

******

He;s earned his sixth star rating with me today coz he supplied a tracking number ,which would normally suggest it has been sent - WOOHOO !!

Posted: **Tue Dec 03, 2013 11:41 am**

I think he gets only 1 star for his prices on CV shafts

only kidding, I know it's not your fault.

But good work Andy and I give you 5 stars plus an extra 10 for the key ring

I still treasure that on the 22B key

Posted: **Tue Dec 03, 2013 1:12 pm**

RSR 555 wrote:I think he gets only 1 star for his prices on CV shafts only kidding, I know it's not your fault.

But good work Andy and I give you 5 stars plus an extra 10 for the key ring I still treasure that on the 22B key

But I offer the aftermarket at ridiculously low pricing

15 stars !! I like it

Posted: **Tue Dec 03, 2013 6:32 pm**

I thought I was the only special customer getting one of those keyrings - looks like everyone gets one. Stocktake must be a nightmare

Think Andy is losing his touch - used to do things with such Grace

, now it's just chuck it in foam, box 'er up, brown tape and off it goes

Posted: **Tue Dec 03, 2013 9:56 pm**

Yep, 6 star service rating from me!

FROG wrote:But I offer the aftermarket at ridiculously low pricing

And I'm very happy with that! Will be looking at replacing the rear shafts before too long, see if new drive shafts gets rid of the clunking at gear changes I have at the moment with a badly worn rear shaft...

steptoe wrote:I thought I was the only special customer getting one of those keyrings - looks like everyone gets one.

Seems the special customers are kept in the dark about "one of those keyrings" :P

Looking forward to many more years of parts service from FROG!

6 stars and two thumbs up.

Cheers

Bennie

Posted: **Wed Dec 04, 2013 8:39 am**

steptoe wrote:I thought I was the only special customer getting one of those keyrings - looks like everyone gets one. Stocktake must be a nightmare

Think Andy is losing his touch - used to do things with such Grace , now it's just chuck it in foam, box 'er up, brown tape and off it goes

Guess who just got struck off FROGS Christmas Card list.

Posted: **Wed Dec 04, 2013 3:58 pm**

El_Freddo wrote:

Seems the special customers are kept in the dark about "one of those keyrings" :P

Cheers

Bennie

I thought you had one already
I will throw one in for you next order Bennie

Posted: **Wed Dec 04, 2013 10:18 pm**

FROG wrote:I thought you had one already
I will throw one in for you next order Bennie

No worries, if you find an XT6 rear end or another set of scorpion rims lying around you can send them instead of the key ring

One or the other of course, not both - I don't ask for THAT much!

I'm still very happy with the service mate, key ring or not

Regards

Bennie

Posted: **Wed Dec 04, 2013 10:39 pm**

El_Freddo wrote:I'm still very happy with the service mate, key ring or not

Well cause you're not upset, then you won't me showing you this pic

Posted: **Fri Dec 06, 2013 8:41 am**

100% Positive feedback from me

ITEM - ***** Very Satisfied
POSTAGE - ***** Very satisfied
SERVICE - ***** Very Satisfied
KEY RING - lol

Posted: **Fri Dec 06, 2013 1:28 pm**

Seems I better find some more keyrings

Posted: **Fri Dec 06, 2013 1:45 pm**

I was just having a shit stir mate, I have a half a dozen of those key rings here somewhere, the local dealer was selling them a while back for $1 each so I bought 20 of them lol

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FROGs bits customer satisfaction survey

FROGs bits customer satisfaction survey

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