FROGs bits customer satisfaction survey

Get in the know for 'New' & what's available in 'Old' Parts ...
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steptoe
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FROGs bits customer satisfaction survey

Post by steptoe » Thu Nov 28, 2013 5:28 pm

FROGs bits customer satisfaction survey.

Been thinking FROG should have a customer service satisfaction survey rating just like ebay has. May need some help building it up as forgot how ebay looks.


Dispatch response :)
description accuracy :)
communications :) :)
postage costs :) :)

then, maybe a warning such as past performances may not reflect future service :p
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steptoe
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Post by steptoe » Thu Nov 28, 2013 5:29 pm

There is a flaw in it all already - someone has restricted the use of images, and that includes smilies - to just eight !
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steptoe
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Post by steptoe » Thu Nov 28, 2013 5:30 pm

ever seen a frog piss itself laughing? :- :D
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Rodeo4jake
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Post by Rodeo4jake » Thu Nov 28, 2013 6:31 pm

Haha great work!! I'm a very satisfied previous customer also.
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Skull
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Post by Skull » Thu Nov 28, 2013 8:31 pm

FROG already has 100 % POSITIVE FEEDBACK.
Is also a PLATINUM POWER SELLER!!!!!
& also gone above & beyond the call of duty to keep me on the road.!!
FIVE STARS all the way.
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FROG
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Post by FROG » Fri Nov 29, 2013 7:58 am

steptoe wrote:ever seen a frog piss itself laughing? :- :D
Come to my office now and you will see that ! :lol:

Jonno has the longest wait for a part to be sent in history :D
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steptoe
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Post by steptoe » Fri Nov 29, 2013 1:00 pm

Yeah, and it is in Grayland US, runner up is in Griffith NSW !!
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dfoyl
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Post by dfoyl » Fri Nov 29, 2013 3:03 pm

"FIVE STARS all the way"

Given it's Subaru, it should be SIX stars.

Another happy customer here.
1989 Brumby - Shiny new red paint, stroked EJ20 phase 2 SOHC with Darton sleeves bored to EJ22, Wiseco high-compression pistons, Delta 2000 grind cams , EJ/XT6 5 stud with WRX 4/2 pots, 5-speed, 86 GTS seats and so much more.
Contact me for reproduction XT6 hubs...and EA82 rear discs.
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steptoe
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Post by steptoe » Fri Nov 29, 2013 3:40 pm

Yeah, good suggestion Dean - gives the FROG some "room for improvement" :D

I guess we can ditch the ebay style of category due to Vbulletin limitations put on us.And if we make people use the emoticons , sounds like hard work for the reviewer

Just playing with this idea ..

******

He;s earned his sixth star rating with me today coz he supplied a tracking number ,which would normally suggest it has been sent - WOOHOO !!
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RSR 555
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Post by RSR 555 » Tue Dec 03, 2013 11:41 am

I think he gets only 1 star for his prices on CV shafts :p only kidding, I know it's not your fault.

But good work Andy and I give you 5 stars plus an extra 10 for the key ring :) I still treasure that on the 22B key
You know you are getting old when the candles on your birthday cake start to cost more than the cake itself.

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Post by FROG » Tue Dec 03, 2013 1:12 pm

RSR 555 wrote:I think he gets only 1 star for his prices on CV shafts :p only kidding, I know it's not your fault.

But good work Andy and I give you 5 stars plus an extra 10 for the key ring :) I still treasure that on the 22B key
But I offer the aftermarket at ridiculously low pricing :p

15 stars !! I like it :D
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steptoe
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Post by steptoe » Tue Dec 03, 2013 6:32 pm

I thought I was the only special customer getting one of those keyrings - looks like everyone gets one. Stocktake must be a nightmare :p

Think Andy is losing his touch - used to do things with such Grace :D , now it's just chuck it in foam, box 'er up, brown tape and off it goes
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Post by El_Freddo » Tue Dec 03, 2013 9:56 pm

Yep, 6 star service rating from me!
FROG wrote:But I offer the aftermarket at ridiculously low pricing :p
And I'm very happy with that! Will be looking at replacing the rear shafts before too long, see if new drive shafts gets rid of the clunking at gear changes I have at the moment with a badly worn rear shaft...
steptoe wrote:I thought I was the only special customer getting one of those keyrings - looks like everyone gets one.
Seems the special customers are kept in the dark about "one of those keyrings" :P

Looking forward to many more years of parts service from FROG!

6 stars and two thumbs up.

Cheers

Bennie
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Post by Subyroo » Wed Dec 04, 2013 8:39 am

steptoe wrote:I thought I was the only special customer getting one of those keyrings - looks like everyone gets one. Stocktake must be a nightmare :p

Think Andy is losing his touch - used to do things with such Grace :D , now it's just chuck it in foam, box 'er up, brown tape and off it goes

Guess who just got struck off FROGS Christmas Card list. ;) :D
Peter

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FROG
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Post by FROG » Wed Dec 04, 2013 3:58 pm

El_Freddo wrote:


Seems the special customers are kept in the dark about "one of those keyrings" :P



Cheers

Bennie
I thought you had one already
I will throw one in for you next order Bennie :cool:
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Brumby sloppy shifter bush kit $44 posted
email me
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NOW DISTRIBUTING FOR SUBAXTREME BASH PLATES, NUDGE AND BULLBARS
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Post by El_Freddo » Wed Dec 04, 2013 10:18 pm

FROG wrote:I thought you had one already
I will throw one in for you next order Bennie :cool:
No worries, if you find an XT6 rear end or another set of scorpion rims lying around you can send them instead of the key ring ;) :twisted: One or the other of course, not both - I don't ask for THAT much! :lol:

I'm still very happy with the service mate, key ring or not ;)

Regards

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RSR 555
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Post by RSR 555 » Wed Dec 04, 2013 10:39 pm

El_Freddo wrote:I'm still very happy with the service mate, key ring or not ;)
Well cause you're not upset, then you won't me showing you this pic :)
Image
You know you are getting old when the candles on your birthday cake start to cost more than the cake itself.

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Satisfied Customer

Post by Subaman » Fri Dec 06, 2013 8:41 am

100% Positive feedback from me

  • ITEM - ***** Very Satisfied
  • POSTAGE - ***** Very satisfied
  • SERVICE - ***** Very Satisfied
  • KEY RING - :( lol
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FROG
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Post by FROG » Fri Dec 06, 2013 1:28 pm

Seems I better find some more keyrings :)
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GRAB THE VIN FROM DONOR VEHICLES
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Brumby sloppy shifter bush kit $44 posted
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NOW DISTRIBUTING FOR SUBAXTREME BASH PLATES, NUDGE AND BULLBARS
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Post by Subaman » Fri Dec 06, 2013 1:45 pm

I was just having a shit stir mate, I have a half a dozen of those key rings here somewhere, the local dealer was selling them a while back for $1 each so I bought 20 of them lol
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